Usability Audits – Types

All VKI site reviews meet these four criteria:

  • Specific Observations - Not generalizations
  • Balanced Feedback - Listing both positive and negative findings
  • Honest - Offers constructive suggestions for improvement
  • Solution-oriented - Actionable suggestions
Usability Type Service Description
Full Site Audit This package includes auditing the entire site, including all forms.
Ecommerce / Shopping Cart A close-up inspection of your online shopping cart, checkout.
Home Page A thorough analysis of your most important page, the home page
Lead Generation A close-up inspection of your online information-gathering forms.

 

Usability Audits - Deliverables »