This Week: Abercrombie & Fitch
https://www.abercrombie.ca/webapp/wcs/stores/servlet/LogonForm?page=account -- June 1, 2006
Issue 8
Hidden links, inadequate help
A: “Forgot your Password?” is a link, yet it appears in the same font and color as “Email” and “Password”, which are not links.
B: The ‘Create your Profile’ button looks de-activated and non-clickable.
C: Inputting incorrect data causes an error message to appear below the form – instructing the user to re-enter the information. It should also mention that passwords can be recovered by clicking the appropriate link within the form.